Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: January 2026
Batho Prestige Business (Pty) Ltd ("Batho Prestige Business", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with us online or offline through our business loan services.
1. Who We Are
Company Name
Batho Prestige Business (Pty) Ltd
Registration Number
2025/298299/07
NCR Number
NCRCP 22185
Website
www.bathoprestigebusiness.co.za
Registered Address
West Tower 2nd Floor, Nelson Mandela Square, Johannesburg
2. Information Officer
In accordance with Section 55 of POPIA, Batho Prestige Business has appointed an Information Officer responsible for ensuring compliance.
Information Officer
Sello Paul Malinga
admin@bathoprestigebusiness.co.za
Telephone
+27 87 265 3163
Postal Address
West Tower 2nd Floor, Nelson Mandela Square, Johannesburg
You may contact the Information Officer for any privacy queries, access requests, or complaints.
3. What Personal Information We Collect
We collect and process personal information that is necessary for lawful business purposes, including:
Identity and Contact Information
Full name, ID number, address, email, phone number.
Business Information
Company name, registration number, CIPC documents, business address.
Financial Information
Bank statements, financial statements, revenue details, credit history.
Device and Usage Information
IP address, browser type, cookies, usage data from our website.
Special Personal Information
Where applicable, we may process special personal information (e.g., race, ethnic origin, criminal records) for credit assessment purposes – processed only with explicit consent and appropriate safeguards.
4. How We Collect Your Information
- Directly from you through applications, forms, emails, or calls.
- Automatically via our website and digital tools (e.g., cookies, analytics).
- From third parties such as credit bureaus, employers, or debt collectors when necessary for credit evaluation.
- From public sources such as CIPC or company registries.
5. Lawful Basis for Processing
We process your information only when lawful and necessary for:
| Purpose | Legal Basis |
|---|---|
| Assessing and processing loan applications | Performance of a contract |
| Performing credit and affordability checks | Legal obligation & legitimate interest |
| Communicating with you about your account | Consent or performance of contract |
| Marketing our services and special offers | Consent – you may withdraw at any time |
| Meeting regulatory and NCR requirements | Legal obligation |
| Protecting our rights and preventing fraud | Legitimate interest |
6. Purpose Limitation
We collect personal information for specific, lawful purposes and will not use it for any other purpose unless:
- You have given your consent; or
- The new purpose is compatible with the original one; or
- Required by law.
7. Your Rights Under POPIA
You have the right to:
- Access your personal information.
- Request correction or deletion of inaccurate data.
- Withdraw consent at any time.
- Object to direct marketing or processing based on legitimate interest.
- Lodge a complaint with the Information Regulator.
Information Regulator of South Africa
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/
8. Direct Marketing and Opt-Out
We may send you information about business loans, special offers, or services. We will only do so if you have given consent. You can opt-out at any time by clicking "unsubscribe" in emails or contacting our Information Officer.
9. Retention of Information
We retain your information only as long as necessary to fulfil the purposes for which it was collected or as required by law (e.g., credit records for 5 years as per NCR regulations). Thereafter, it will be securely deleted or anonymised.
10. Sharing and Disclosure of Information
We may share your data with:
- Credit bureaus for affordability assessments.
- Debt collectors or third-party service providers for account management.
- Financial regulators, law enforcement, or courts when legally required.
- Business partners and service providers under confidentiality agreements.
✓ We do not sell your personal information to any third party.
11. Cross-Border Transfers
If personal information is transferred outside South Africa, we will ensure that:
- The recipient is subject to data protection laws equivalent to POPIA, or
- You have provided explicit consent, or
- The transfer is necessary for contract performance (e.g., cloud storage provider support).
12. Security of Your Information
We apply technical and organizational measures to protect your personal information from loss, unauthorized access, disclosure, or destruction, including:
13. Data Breach Notification
In the event of a data breach or security compromise, we will notify the Information Regulator and affected data subjects as soon as reasonably possible, and provide details of the nature of the breach and steps taken to mitigate it.
14. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse traffic. You can disable cookies through your browser settings at any time. Cookies help us understand how you use our website and improve our services.
15. Children's Privacy
Our services are not directed to persons under 18. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us to remove the information.
16. Record Keeping and Accountability
We maintain records of our processing activities and conduct regular compliance audits. All employees receive training on data protection and security best practices.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our operations. Updates will be posted on our website with the revised date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
18. Contact Us
For privacy questions or requests, please contact: