Privacy Policy
Last updated: December 2025
1. Introduction
Batho Prestige Business Division ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business loan application platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, ID number
- Business Information: Company name, registration number, address, industry
- Financial Information: Bank statements, financial records, loan requirements
- Documents: CIPC certificates, tax clearance, proof of address
3. How We Use Your Information
We use the information we collect to:
- Process and evaluate your loan application
- Communicate with you about your application status
- Verify your identity and business information
- Comply with legal and regulatory requirements
- Improve our services and user experience
4. Information Sharing
We may share your information with:
- Lending partners and financial institutions for loan processing
- Service providers who assist in our operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
6. Your Rights (POPIA Compliance)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Cookies
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@bathoprestige.co.za